Frequently Asked Questions
Answers to the most common questions about iJewel Playground, sourced from our community. Choose a topic below to find what you're looking for.
Importing Models
File formats, cameras from Blender, scaling, multi-model scenes
Materials & Diamonds
Textures, engravings, diamond sparkle, material variations
Exporting Images & Videos
Transparent backgrounds, resolution, export speed, formats
Cameras & Animation
Camera paths, Blender import, turntable, animation playback
Scene, Lighting & Environment
HDRI setup, shadows, backgrounds, gradients, ground plane
Rendering & Performance
Blur during interaction, quality settings, mobile issues
Playground & the iJewel Platform
Projects, settings transfer, VJSON, pricing, platform integration
Can't find your answer?
If your question isn't covered here, visit the iJewel Discord community or submit a request through the Helpdesk.